Common Questions and Topics

• Video displays MEDIA_ERR_UNKNOWN
• I am being prompted to install the Adobe Connect add-in when I already have it installed and cannot join a meeting.
• I forgot my Blanchard Exchange password - how do I reset it?
• Adobe Connect Meeting Support
• I encountered an error message stating "This video is no longer available".
• Public Webinars & Product Previews - Common Issues/Resolutions
• I can't find my SLII App activation code - what do I do?
• Presentation and Leader Notes Support
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