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Video skips during playback.

Video skips during playback faqs.gif

Issue:
You are trying to view a video in a lesson, but the video seems to skip or pause.

Solution:
This is typically the result of low bandwidth.

  1. Run a check to verify you have adequate bandwidth on the bandwidth check page.
  2. If you need assistance resolving the problem, print the page and contact your IT administrator.
  3. Try logging into another computer with a faster Internet connection to verify the video plays back properly.
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