Technical Requirements

System Configuration

For organizations using VPN tunnels: If your organization does not allow for split-tunneling (i.e. full tunnel with no exceptions), it is highly recommended to allow this exception or have your users disable their VPN client. Full tunneling can cause latency issues with bandwidth-sensitive content & applications, such as streaming video.

Web Browser: Supported web browsers include Internet Explorer 10+, Microsoft Edge (Latest), Google Chrome (Latest), Firefox (Latest) or Safari 5.0+.

For viewing on an iPad: Safari (iOS 5 or higher)

Additional, the following must be allowed through the preferred browser(s):

  • Access via HTTPS (SSL Encryption)
  • Cookies must be enabled
  • JavaScript must be enabled
  • Flash (version 10.2 or higher) or Quicktime (Latest) must be installed/enabled

Broadband Connection: 500 kbps (minimum) of available bandwidth - required for streaming media delivered through Blanchard Online Learning.

Adobe Reader/Acrobat: Blanchard Online Learning requires that users have Adobe Reader or Adobe Acrobat installed on the machines they will be accessing from, as some products will be delivered as PDFs. The pdf file is version 1.6 and created for Acrobat/Reader 7+.

Screen Resolution: 1024 x 768 (at minimum).

***A note regarding the security of Blanchard Online Learning***

Encrypted Communication via HTTPS: All web-based communication to and from Blanchard Online Learning is encrypted using SSL (https).

Email Requirements

Each user must have a unique email address.

Emails from Blanchard Online Learning will be sent from:

Note: We also recommend that you allow all email from and any subdomains.

Firewall Requirements

Ports required for all domains: 80 & 443

To ensure proper functionality, please add the following domains and hostnames that are used as a part of Blanchard Online Learning to your company whitelist/safelist (IP addresses are not included due to the addresses being dynamic):

  2. (CDN - will produce an HTTP status code 403 or 404 if attempting to access directly)
  3. (CDN - will produce an HTTP status code 403 or 404 if attempting to access directly)
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