The following are requirements for Adobe Connect Meetings.
It is also recommended to disable any VPN clients and/or connections to proxy servers prior to connecting to an Adobe Connect meeting as these can cause connectivity issues.
Run the Connection Test:
To confirm your computer meets the necessary requirements, please visit the following URL: https://blanchard.adobeconnect.com/common/help/en/support/meeting_test.htm
Review of the additional Adobe Connect Meeting requirements below may not be necessary if you are successful in joining a test meeting.
Plug-in Requirements
Adobe Connect Meeting Add-in (Details can be found here: https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html)
Firewall Requirements
https://blanchard.adobeconnect.com
Connectivity Requirements
Bandwidth: 512Kbps minimum of free bandwidth. Recommend to disable VPN/proxy server connections prior to joining.
System Requirements
Windows
- 1.4 GHz Intel Pentium 4 or faster processor (or equivalent)
- Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
- 512 MB of RAM (1 GB recommended)
- Microsoft Internet Explorer 11 or later, Windows Edge browser, Mozilla Firefox, and Google Chrome
Mac OS
- 1.83 GHz Intel Core Duo or faster processor
- 512 MB of RAM (1 GB recommended)
- Mac OS X 10.11, 10.12, 10.13 and 10.14
- Mozilla Firefox, Apple Safari, Google Chrome
Linux
- Ubuntu 14.04, 16.04; Red Hat Enterprise Linux 6
- No application support is available for Linux. Users on Linux can attend meetings in the browser.
- Google Chrome
- Adobe Flash Player 23.0
Virtual Environment
- Citrix XenApp 7.5, 7.11
- Horizon version 6.2
Mobile
- The Adobe Connect app for iOS and Android requires Adobe Connect Server version 8.2 or later.
- Some features may not be enabled in all Adobe Connect meetings if using an Adobe
Connect Server older than version 9.4.2 (required for Custom pods) - Google Android 4.4 or later
- Apple iOS: iOS 8.1.2 or later