The following are requirements for Adobe Connect Meetings.
It is also recommended to disable any VPN clients and/or connections to proxy servers prior to connecting to an Adobe Connect meeting as these can cause connectivity issues.
Browser and Software Requirements
Attendees must install the Adobe Connect add-in to join a meeting. Details and installation packages can be found here: https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html#Application
The following web browsers are supported:
- Internet Explorer 11 (Latest)
- Microsoft Edge (Latest)
- Apple Safari (Latest)
- Google Chrome (Latest)
- Mozilla Firefox (Latest)
Run the Connection Test:
To confirm your computer meets the necessary requirements, please visit the following URL: https://blanchard.adobeconnect.com/ts
Review of the additional Adobe Connect Meeting requirements below may not be necessary if you are successful in joining a test meeting.
Firewall Requirements
https://blanchard.adobeconnect.com
Connectivity Requirements
Bandwidth: 512Kbps minimum of free bandwidth. Recommend to disable VPN/proxy server connections prior to joining.
System Requirements
Windows
For meeting application
- Intel Core 2 or faster processor (or equivalent)
- Windows 10 (64-bit, Windows 10 'N' Edition users must install the 'Media Feature Pack' before installing the application.)
- 1 GB of RAM (2 GB or higher recommended)
Mac OS
For meeting application
- 1.83 GHz Intel Core Duo or faster processor
- 512 MB RAM (1 GB recommended)
- Mac OS X 10.13, 10.14 and 10.15
Virtual Environment
- Citrix XenApp 7.11
Mobile
- Google Android 4.4 or later
- Apple iOS: iOS 8.1.2 or later